As the Director of Global Content Marketing, Courtney leads content strategy, development, and distribution for the B2B side of American Express. This include overseeing all content for OPENForum.com, the award-winning publishing and community platform. She has been in her current role at American Express for three years but has overseen OPEN Forum content since 2009, when she was Director of Content Strategy for Federated Media. There, she oversaw content for such clients as American Express and Proctor & Gamble. Before joining Federated Media, Courtney worked at Inc. and Departures magazines.